Go the body

HOME   >   User Guide   >   Privacy Policy

User Guide

Print this page

Privacy Policy

The Final Correction Date : 26-02-2014

Users are allowed to use the VISITMEDICALKOREA Service in a variety of ways, such as searching for and sharing information and communicating with others.

If users share information other than the VISITMEDICALKOREA Service (e.g., creating a VISITMEDICALKOREA service account), the Service will improve and help you connect with others easier and faster. The VISITMEDICALKOREA Service expects users to clearly understand the use of information and the Service’s privacy policies when they use it.

The VISITMEDICALKOREA Service states the following matters as to its Privacy Policy
  • The information collected by the Korea Medical Tourism Portal and the reason for the collection
  • How to use the information on the Korea Medical Tourism Portal
  • Options provided by the Korea Medical Tourism Portal (including how to access and update information)

Although we are trying to explain our policy as easily as possible for your understanding, if you are not familiar with terms such as cookies, IP address, pixel tag, browser, etc., please read about such key terms first. The Korea Medical Tourism Portal respects the personal information of users.

Information collected by the VISITMEDICALKOREA Service

The VISITMEDICALKOREA Service shall only collect the basic information of users, such as their nationality/gender, to provide a better service to all users.

The VISITMEDICALKOREA Service collects information in two ways.

Information is provided by users. For example, some of the services provided by VISITMEDICALKOREA shall require users to sign in when they want to write or post a review after use, or a travel review, photos, videos, etc. on the website. The Service requests that users provide personal information such as their name, email address, gender, nationality, etc., when they sign in to the VISITMEDICALKOREA Service’s account.

How to Use the Information Collected on VISITMEDICALKOREA

The VISITMEDICALKOREA Service shall use the information collected from all VISITMEDICALKOREA servers in order to provide, maintain, protect, improve and develop new services, and further to secure transparency in the use of the Service and protect its users.

Users of the VISITMEDICALKOREA Service are allowed to use their name in the profile provided on the VISITMEDICALKOREA Service for every service requiring their account information. In addition, the names of users may appear on registered posts.

If users make an inquiry to the VISITMEDICALKOREA Service, the communication between the users and the Service shall be recorded and kept to help resolve the problem that the users are experiencing. The VISITMEDICALKOREA Service may use the email addresses of users to provide information regarding the Service such as notices of change or improvement, etc.
The VISITMEDICALKOREA Service may use the information collected through cookies and other techniques (e.g., pixel tags) to improve the overall quality of the VISITMEDICALKOREA Service and user environment. For example, the VISITMEDICALKOREA Service can display its service in the language wanted by a user by saving their language environment setting.

The VISITMEDICALKOREA Service may provide the information by using personal information (names, email address) when users use the service of the Korean Tourism Organization.

If the VISITMEDICALKOREA Service will use the information for purposes other than those stated in its Privacy Policy, it will request prior consent from users.

The VISITMEDICALKOREA Service processes personal information through the VISITMEDICALKOREA Service’s servers in several countries around the world. The VISITMEDICALKOREA Service may process the personal information of users through a server located in a country other than the one they live in.

Transparency in dealing with personal information

Everyone has different interests when it comes to personal information protection. The purpose of the VISITMEDICALKOREA Service is to enable users to make a meaningful choice on how their information is to be used by clarifying what it collects.
Users may block all cookies, including those related to the VISITMEDICALKOREA Service, or set the browser to make an alarm when the Service sets cookies. However, if cookies are blocked, most of the services on the site may not be activated properly. For example, the VISITMEDICALKOREA Service will not be able to remember the language environment setting for individual users.

Information shared among users

Users may share information with other users on various kinds of VISITMEDICALKOREA services. If they share information in public, the search engine (including the VISITMEDICALKOREA Service) may create an index for the information concerned. The VISITMEDICALKOREA Service provides various options such as sharing and deleting contents.

Accessing and updating personal information

The VISITMEDICALKOREA Service shall allow users to access to their personal information at any time while they are using the service. If the user information is incorrect, the VISITMEDICALKOREA Service will try to provide a way to update or delete such information, except that it should be kept for the legal business or legal purposes. When updating personal information, the VISITMEDICALKOREA Service may require users to verify their identification before processing the request for an update.

The VISITMEDICALKOREA Service may refuse unreasonably repetitive requests, requests that need excessive technical efforts (e.g., to develop a new system or radically change existing practices), requests that infringe on others’ personal information or very unrealistic requests (e.g., requests regarding information saved on the backup tape).

The VISITMEDICALKOREA Service will provide an information access and modifying service for free if it doesn’t take too much effort. The VISITMEDICALKOREA Service tries to maintain the service in such a way to protect the information from accidental or malicious acts of deletion. Accordingly, the VISITMEDICALKOREA Service may not delete copies of the information from the active servers of the Service and backup system even after users delete the information from the VISITMEDICALKOREA Service.

Information shared on the Korea Medical Tourism Portal

The VISITMEDICALKOREA Service shall not share personal information with companies, organizations and individuals other than the Korean Tourism Organization, except for the following cases.

When users give their consent

The VISITMEDICALKOREA Service shall share personal information with service providers, organizations and individuals other than the Service, if users give their consent. To share sensitive personal information, the VISITMEDICALKOREA Service shall request prior consent from users.

When sharing information with providers of medical service information on the VISITMEDICALKOREA Service

When users request an online consultation, make a reservation or ask for quotations from the certified service providers (company members) that are providing service on the VISITMEDICALKOREA Service, their personal information will be provided to the service providers (name, email, gender, and nationality).

When the information needs to be processed outside

The VISITMEDICALKOREA Service may provide personal information to associates or other reliable companies or individuals to enable them to process it in accordance with the VISITMEDICALKOREA Service’s policies and other measures as to privacy policy, confidentiality and security.

When it is required legally

The VISITMEDICALKOREA Service shall share personal information with companies, organizations or individuals other than the VISITMEDICALKOREA Service, if it is believed to be necessary to grant access to, use, preserve or disclose the personal information for the following purposes.

  • To abide by related laws, legal procedures and enforceable government request.
  • To implement the terms and conditions of the service, including investigations on the violation of them.
  • To detect, prevent or resolve fraud and security or technical issues.
  • To protect the rights and property and secure the safety of the VISITMEDICALKOREA Service, users of the Service and the general public from any potential risks.

The VISITMEDICALKOREA Service shall share personal information with companies, organizations or individuals other than the VISITMEDICALKOREA Service, if it is believed to be necessary to grant access to, use, preserve or disclose the personal information for the following purposes.

Information Security

The VISITMEDICALKOREA Service shall try to protect the Service and users of the Service from unauthorized access, modification, disclosure or deletion of the information it possesses. In particular, the VISITMEDICALKOREA Service shall encode several VISITMEDICALKOREA services by using SSL. The VISITMEDICALKOREA Service monitors its practices to collect, save and process information, including physical security measures to prevent unauthorized access to the system.

The VISITMEDICALKOREA Service shall limit the access authority for personal information to the staff of the VISITMEDICALKOREA Service, contractors (vendors) and agents who need to know the personal information to process it on behalf of the Service. Such personnel shall be strictly obligated to maintain confidentiality. In the case of any violation, they shall be subject to disciplinary actions or termination of their contract.

Application of the Privacy Policy

The Privacy Policy of the VISITMEDICALKOREA Service shall be applied to every service provided by the providers of medical service information belonging to the VISITMEDICALKOREA Service and corporate members of the VISITMEDICALKOREA Service, but is not applied to the service with a separate privacy policy which is not integrated with this Privacy Policy. The Privacy Policy of the VISITMEDICALKOREA Service shall not be applied to the service provided by other companies or individuals (including products or sites shown as a result of a search, sites that may include the VISITMEDICALKOREA Service or other sites linked from VISITMEDICALKOREA).
The Privacy Policy of the VISITMEDICALKOREA Service shall not be applied to the information-related practices of other companies and organizations that use cookies, pixel tags and other techniques to advertise the VISITMEDICALKOREA Service, post or provide related advertisements.

Execution

The VISITMEDICALKOREA Service regularly monitors whether it observes the Personal Privacy Policy or not. It also abides by various internal regulatory frameworks. If any official written notification of a complaint is received, the Korea Medical Tourism Portal shall immediately contact the sender and take follow-up measures. If any complaint that cannot be resolved directly with the users is received as to the transfer of personal information, the VISITMEDICALKOREA Service shall cooperate with related regulatory authorities, including local data protection agencies, to resolve the issue.

Modification

The Privacy Policy of the VISITMEDICALKOREA Service can be modified at any time.
The VISITMEDICALKOREA Service shall not reduce the authority of users described in this Privacy Policy without the explicit consent of users. If there are any revisions in this Privacy Policy, the VISITMEDICALKOREA Service shall post the related information on this page. In the case of major revisions, more active measures should be taken to notify users of such revisions by sending emails on some of the services. In addition, the Korea Medical Tourism Portal shall keep previous versions of this Privacy Policy so that users can access them.



Medical Korea

Tour Info

Support

Useful Info

Regional Medical Tourism


We introduce hospitals and medical facilities to patients but not offer medical services.Therefore we do not undertake responsibility of medical information or medical services provided by medical facilities.