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Tourist Information Center

Busan Interpretation/Foreigner Call Center

Busan Interpretation/Foreigner Call Center
Name Photo Service
Busan Emergency Medical Information Center ∎Support services : Various healthcare counseling and information about medical institutions to provide services to foreigners.
∎Interpretation services: English, Japanese, Chinese, Russian and Korean language services
∎Operation hours: open 24 hours a day, 7 days a week
∎Phone: +82-51-119
Interpreter services for foreign patients ∎Support services:
- Interpreter services are provided so that foreign patients can visit registered medical institutions to serve foreign patients and receive medical services without any difficulty.
- 14 languages (English, Chinese, Japanese, Russian, Mongolian, Vietnamese, Thai, Filipino, etc.)
∎How to use services
- Foreigners can apply 4-5 days in advance to make a reservation at a registered medical institution available in Busan. (No personal application is allowed.)
- Prior applications are required for coordination with volunteer interpreters and the medical facility.
∎Phone: +82-51-461-4275~7
∎Website: Busan Medical Industry Association
Foreigner Call Centers ∎Support services: From simple life guidance to professional counseling services (legal, medical, immigration, etc.)
∎Interpretation services: English, Chinese, Indonesian, and Vietnamese
∎Operation hours: Monday to Friday from 10:00 a.m. to 6:00 p.m.
∎Phone: +82-51-1577-7716
∎Website: Busan Foundation for International Cooperation

Busan Medical Tourism Information Center and Tourist Center

Medical Tourism Information Center
Name Photo Services
Medical Tourism Information Center ∎Location: Bujeon-dong, Busan-sijin-gu, Busan-si (Seomyeon Medical Street)
∎Key responsibilities
- Comprehensive guidance and counseling on medical tourism
- Overall information through a network of medical facilities in Korea
- Operation of liaison network including medical tourism coordinators of local clinics and interpreter staff at the Tourist Information Center of the Korea Tourism Organization
- Promoting and booking guide to medical and healthcare services

- Providing tourist information and medical tourism in line with the Tourist Information Center
∎Operation hours: 09:00-19:00 (However, the 1330 call is available 24 hours)
∎Phone: : +82-51-818-1320,30
∎Available languages: English, Chinese and Japanese
Medical Tourism Information Center Overview
- Provides comprehensive information and guidance for foreign patients visiting Busan
- Opened on: Dec. 10, 2009
Key responsibilities
▷Provide One-Stop Service
- Offers one-stop services to medical tourists coming to Busan, providing information about entry procedures, visa, booking, counseling, accommodations, hospitals, etc.
- Provides information on specialized therapeutic areas and medical care prices at medical institutions in Busan.
- Supports interpretation and provides medical tourism maps and information about medical tourism experience courses.
- Performs comprehensive follow-up communication after the medical tourists return home.
▷Hub of Medical Tourism(For Tourist)
- Conducts joint marketing with medical institutions in Busan to attract foreign patients
- Develops work manual for foreign patients
- Prepares comprehensive plans to deal with medical emergencies
- Provides various forms and manuals
- Language and on-site training on medical tourism
- Foster professional medical tourism coordinators
▷Hub of Medical Tourism(For Visitors)
- Introduces and offers information about attractions and food for Busan tourists
- Provides 3D tour to Busan via a map.
- Introduces specialized areas of medical services, products and medical tourism in Busan
- Virtual U-health experience
▷Major Facilities
- Business center, PR center, U-health experience center, video hall
Busan Tourist Information Center ∎Location: Nampo-dong 4-ga, Jung-gu, Busan-si
∎Operation hours: 09:00-20:00 (open every day)
∎Operating agency: Busan Tourism Association
∎Phone: +82-51-253-8253
∎Available languages: English, Japanese, Chinese and Russian
Haeundae Tourist Information Center ∎Location: Jung-dong, Haeundae-gu, Busan-si
∎Operation hours: 09:00-18:00 (open every day)
∎Operation agency: Haeundae-gu Office
∎Phone: +82-51-749-5700
∎Available languages: English, Japanese and Chinese
Tourist Information Center at Busan Port International Passenger Terminal ∎Location: 24, Chungjang-daero, Jung-gu, Busan-si
∎Phone:+82-51-465-3471 (open every day)
∎Operating agency: Busan Tourism Association
Nopo-dong Tourist Information Center ∎Location: 2nd Floor of Bus Terminal, Nopo-dong, Geumjeong-gu, Busan-si
∎Operation hours: 09:00-18:00 (open every day)
∎Phone: +82-51-502-7399
∎Operating agency: Busan Tourism Association
∎Available languages: English, Japanese and Chinese
U-Tourist Information Center, Gwangalli Beach ∎Location: Gwangalli Beach, Busan-si
∎Operation hours: 09:00-18:00 (open every day)
∎Operating agency: Suyeong-gu Office
Songjeong Tourist Information Center ∎Location: 712-1, Songjeong-dong, Haeundae-gu, Busan-si
∎Operation hours: 09:00-18:00 (open every day)
∎Phone:+82-51-749-5800
∎Operating agency: Haeundae-gu Office
∎Available languages: English and Japanese
Busan Service Center Foreigners ∎Location: 38, Daeyeong-ro 243beon-gil, Dong-gu, Busan-si
∎Operation hours: 09:00-18:00 (open every day)
∎Phone:+82-51-441-3121
∎Consignment agency: Busan Tourism Association
∎Available languages: Russian, English, Japanese and Chinese
Busan Tourism Association ∎Location: 38, Daeyeong-ro 243beon-gil, Dong-gu, Busan-sibr/> ∎Operation hours: 09:00-18:00 (open every day)
∎Operating agency: Busan Tourism Associationbr/> ∎Phone: +82-51-463-3111
Gimhae International Airport Tourist Information Center (Domestic) ∎Location: Gimhae International Airport (Daejeo 2-dong, Gangseo-gu, Busan-si, Korea)
∎Operation hours: 09:00-21:00 (open every day)
∎Operating agency: Busan Tourism Association
∎Phone:+82-51-973-4607
∎Available languages: English, Japanese and Russian
Gimhae International Airport Tourist Information Center (International) ∎Location: 2350 of Gimhae International Airport (Daejeo 2-dong, Gangseo-gu, Busan-si, Korea)
∎Operation hours: 09:00-18:00 (open every day)
∎Operating agency: Busan Tourism Association
∎Phone:+82-51-973-2800
∎Available languages: English, Japanese and Chinese
Busan Station Tourist Information Center ∎Location: 1202, Choryang 3-dong, Dong-gu, Busan-si
∎Operation hours: 09:00-18:00 (open every day)
∎Operating agency: Busan Tourism Association
∎Phone:+82-51-441-6565
∎Available languages: English, Japanese and Chinese